Privacy Policy
Last updated: January 2026
Introduction
At Baseciudadana S.A.S. (hereinafter, 'we', 'our' or 'the Company'), we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our real estate crowdlending platform.
Information We Collect
We may collect the following types of information:
- Identification data: full name, ID number, tax ID (CUIT/CUIL), date of birth.
- Contact data: email address, phone number, postal address.
- Financial data: bank information for transfers, investment history on our platform.
- Technical data: IP address, browser type, operating system, cookie data.
- Usage data: pages visited, time spent, interactions with the platform.
Use of Information
We use your personal information to:
- Manage your account and process investments.
- Comply with legal and regulatory obligations (UIF, BCRA, CNV).
- Send communications related to your investments and the platform.
- Improve our services and user experience.
- Prevent fraud and illegal activities.
Data Sharing
We do not sell or rent your personal information to third parties. We may share data with:
- Argentine regulatory authorities when required by law.
- Service providers who help us operate the platform (hosting, payment processing).
- Legal and accounting advisors in compliance with our obligations.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL/TLS encryption, firewalls, and restricted access protocols.
Your Rights
Under Argentine Personal Data Protection Law No. 25,326, you have the right to:
- Access your personal data.
- Request correction of incorrect data.
- Request deletion of your data when no longer necessary.
- Object to processing of your data for direct marketing purposes.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, and as required by applicable Argentine legislation (including tax and anti-money laundering obligations).
Changes to This Policy
We may update this Privacy Policy occasionally. We will notify you of significant changes through our platform or by email.
Contact
To exercise your rights or if you have questions about this policy, contact us at:
Av. Libertador 7208, Floor 12, CABA, Argentina